Pikes Peak Harley-Davidson®Service Department
- Introduction
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Welcome to Pikes Peak Service. Whether you are new to motorcycling or a seasoned motorcyclist, we are here to take care of your service needs and keep your Harley-Davidson® motorcycle operating at peak performance. We take pride in our staff of highly skilled and experienced Technicians, who know best how to service your motorcycle with factory-approved methods and truly have a passion for quality workmanship and riding.
At Pikes Peak Harley-Davidson® we offer immediate access to factory warranty service history, safety campaigns, engine management system upgrades and technical information. We use cutting-edge diagnostic equipment, specialty tools and service techniques developed by Harley-Davidson® Motor Company only for use at Harley-Davidson® dealerships. We’ll provide you with clear, up-front estimates, and you’ll have peace of mind knowing we use Harley-Davidson® Genuine Motor Parts and Accessories, which meet demanding Harley-Davidson® standards.
- Service Appointments
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Service by appointment is offered and encouraged when possible. To set up an appointment, go to our website at WWW.PIKESPEAKMOTORCYCLES.COM, or call 719.278.2300 and speak to one of our Service Consultants. We will do our best to schedule a time that suits your needs and allows you to stay on the road to enjoy your motorcycle. Don’t have an appointment? Need a quick service? Be sure to take advantage of our Express Lane™ Service program, where you can get in, get serviced and get riding in about an hour - no appointment necessary. With Express Lane™ Service, we can take care of select services such as oil and filter change, installation of a new tire or installation of new brakes. Give us a call or stop by for more details.
- Pick-up and Delivery
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If you don’t have time to drop off or pick up your motorcycle for service, talk to your Service Consultant about our pick-up and delivery options.
- Take-off Parts
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If you want any take-off parts, please let your Service Consultant know during the write-up process. Due to space constraints, we will hold your requested take-off parts for up to three days. After that, we will dispose of them.
- Extended Service Plan
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Please remind your Service Consultant during the Service write-up process if you have an H-D™ Planned Maintenance Plan or an H-D™ Extended Service Plan. This will ensure you are billed correctly. If you don’t currently have an Extended Service Plan, please ask us for details on the various plans available.
- Your Factory-Trained Service Team
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You can have total confidence in your Service team. Our Service Technicians are factory trained and stay current on the latest technologies by attending regular training through Harley-Davidson® University® (HDU) courses. The Technicians are enrolled in the HDU Technician Recognition Program, which keeps them engaged in their technical training by requiring them to continuously participate in web-based training, in-dealership training and instructor-led, classroom training facilitated by HDU subject-matter experts using the latest diagnostic tools and methods. The tools available to your Harley-Davidson® Service Technicians are exclusive to Harley-Davidson® dealerships and help to provide quick, efficient and accurate diagnostics and service.
David
Technician
Brian
Technician
Brian
Technician
Jeff
Technician
Drew
Technician
Paul
Technician
Gordon
Technician
Tony
Technician
Pete
Driver
- Service Write Up Area
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No matter what your service needs may be, we are your "go-to" team. Our Service Consultants and Technicians want to get to know you so they have a clear understanding of your riding style, preferences and needs in order to recommend the service procedures, parts and accessories that best suit your requirements for comfort, confidence and performance. Our Service experts can answer any questions you may have and will get you back on the road fast!
Joe
Service Manager
j.denning@pphd.com
719-278-2323Phil
Service Writer
p.alestri@pphd.com
719-278-2328Rich
Service Advisor
r.dinkel@pphd.com
719-278-2330Junior
Service Advisor
j.chambers@pphd.com
719-278-2331JT
Service Advisor
jt.gibson@pphd.com
719-278-2310
